Shipping & Returns
Shipping Policy
We currently ship to all addresses within the United States, including Alaska, Hawaii, and U.S. territories. At this time, we do not offer international shipping.
Shipping Rates & Delivery Estimates
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Flat rate of $5 for less than 1LB
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Flat rate of $10 from 1LB to 3Lbs
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Flat rate of $15 for 3LBs and up
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Free Standard Shipping on all orders $250 or more (before taxes and after discounts)
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Standard shipping typically takes 3–7 business days from the date of shipment
Order Processing
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Orders are processed within 1–2 business days (excluding weekends and holidays)
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You will receive a confirmation email with tracking information once your order has shipped
Return Policy
Final sale items cannot be returned. Final sale items include, but are not limited to, digital products, Pokémon trading cards and products containing Pokémon trading cards.​
Cancellation Policy
Cancellation is possible before shipment. Please contact us via the contact form. However, a cancellation fee of 50% of the order amount will be charged.
Contact Us​
If you have any questions about your order or shipping details, feel free to contact us at support@onepoketcg.com